Find out more about a phone number

Foxtel from Telstra. Telstra TV. Xbox All Access. Apple Music. Smart Home How it works Smart home homepage. Support homepages Personal Business Enterprise Support homepages. Office Phones. Apps and services Essential apps Secure your business Manage customers Online storage Apps and services homepage. Support homepages Personal Business Enterprise. Sales Call 13 Sales. Accounts and billing Call 13 Accounts and billing. Concierge tech support Call 13 Concierge tech support. Professional Services Telstra Purple.

Technical Services Cloud Services. Government Federal State Local Government. SMS this link. Enter a phone number and we'll SMS a link to this page. Mobile number:. Please enter a valid Australian mobile number. The link has been sent. Make life easier with our home phone services. Access message bank, set up caller ID and more with your Telstra home phone. International calling. Home Phone Features. Directory Voice Services. Features at no extra charge. Call waiting. Answer a second incoming call by putting your first call on hold.

Call forward.

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Divert calls from your home phone to the number of your choice. Call Return.

102-How to find your phone number

Other features. Choose a category. Conferencing Chat with two people at once. Conferencing View FAQs. Available on your phone right now. Things you need to know Conferencing is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time. Things you need to know Call Forward is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time.

Things you need to know Calling Number Display is provided in accordance with Our Customer Terms , as amended from time to time. Things you need to know Call Return is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time. Things you need to know Call Waiting is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time. Things you need to know Retrieval from a mobile service is charged at standard mobile retrieval rates.

Pay your friends using just their mobile number

Standard call charges apply. Does not apply to Telstra Talking Text messages. MessageBank is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time. View FAQs. To activate dial from your Telstra home phone. Telstra Home Messages is provided in accordance with the terms and conditions of Our Customer Terms , as amended from time to time. Things you need to know Subject to text message character limit of characters per SMS.

Unlisted Service Call 13 Need more help? Back to top. Help Contact us Support Find a store - external link Check for outages - external link Troubleshoot an issue Consumer advice. Chat with two people at once. Availability Conferencing is automatically available on tone phones in most areas throughout Australia. Anything else I need to know? Protect your privacy — choose who sees your number when you make an outgoing call. Transfers calls from your home phone to a number you choose.

Call Forward View FAQs Available on your phone right now Isn't it great to know that you can be anywhere you need to be and never miss an important home or business call. You can select to forward: all calls selected calls — you can have up to 15 numbers redirected selected times — you can set up to 15 time periods during which your calls will be forwarded.

Pricing Standard call charges apply for all forwarded calls.


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Availability Call Forward is available in most areas throughout Australia. See your caller's phone number and the date and time of the call. Availability CND is available on tone phones in most areas throughout Australia. Disclosure of your Calling Line Identification If you have call blocking or line blocking enabled on your phone line, or you have a Silent Line, your Calling Line Identification CLI will generally not be disclosed to third parties.

You cannot block CLI on calls made by you or someone else on your phone line: to the emergency call service on internet dial-up calls made to an Internet Service Provider ISP that uses a Telstra ISDN service or an or access number, but only where the ISP uses the CLI for fraud prevention, billing, call management or credit control when you or someone else sends a text message or replies to a Talking Text message from your Basic Telephone Service — in accordance with worldwide standards for SMS, all messages including reply messages will display the telephone number of the sender when you or someone else uses another carriage service provider by using a network override code.

Retrieve the number of your last unanswered call and then return the call straight away. Pricing There is no charge or monthly subscription fee for this feature. Availability Call Return is automatically available on tone phones in most areas throughout Australia. Tells you if a new caller is trying to contact you when you are already on the phone.

Call Waiting View FAQs Available on your phone right now Call Waiting tells you if a new caller is trying to contact you when you are already on the phone. Availability Call Waiting is automatically available to Telstra customers with tone phones in most areas of Australia. Provides an answering service, without the need for extra equipment. Optional see Security FAQ. Yes see Security FAQ. If someone steals your phone number, they become you — for all intents and purposes.

With your phone number, a hacker can start hijacking your accounts one by one by having a password reset sent to your phone.


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  • Use your mobile phone number as your Apple ID;
  • And worse, they can use your hijacked number to break into your work email and documents — potentially exposing your employer up to data theft. Just think of every site and service that has your phone number. Phone numbers can be found anywhere — thanks in part to so many data breaches. Often, hackers will find the cell phone number of their target floating around the internet or from a phone bill in the garbage , and call up their carrier impersonating the customer.

    Make your phone number more private | ACMA

    Gift Guide: The best security and privacy tech to keep your friends safe. In most cases, the only sign that it happened is if the victim suddenly loses cell service for no apparent reason. Facebook, Gmail, Twitter — and more. In the worst cases, it can be difficult or impossible to get your phone number back — let alone the accounts that get broken into.

    Your best bet is to make sure it never happens in the first place. Just like you can apply two-factor authentication to your online accounts, you can add a secondary security code to your cell phone account, too. You can either call up customer services or do it online. Many feel more reassured by calling up and talking to someone.